What does successful upskilling look like? | Work It (ft. UOB’s Dean Tong) #CNA
What does successful upskilling look like? | Work It (ft. UOB’s Dean Tong)
With job roles changing rapidly in the age of AI, employees are constantly encouraged to pick up new skills. But what if you’re asked to learn something completely new? Dean Tong, head of group human resources at UOB, shares steps on what companies can do to support employees whose jobs are redesigned by technology.
This episode was brought to you by UOB.
01:40 Trends reshaping the financial industry
03:04 Traditional skills aren’t enough
07:39 Why adult reskilling is so hard
11:54 The formula for successful reskilling
13:03 What doesn’t work when it comes to reskilling
14:02 The importance of coaching managers
17:16 The real risks of AI overuse
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