HT Auto Leaders Ep.2 | Mercedes-Benz- Landmark Cars CEO on Luxury & Customer Experience in India #HindustanTimes
HT Auto Leaders Ep.2 | Mercedes-Benz- Landmark Cars CEO on Luxury & Customer Experience in India
Running an auto dealership today goes far beyond selling cars. In this episode, Ravi Shankar Kailasam, CEO of Landmark Cars, shares how Mercedes-Benz dealers are redefining customer centricity in a post-COVID market — from aspirational models like the ME/EQ series and GST updates, to a seamless suite of premium dealership services.
Explore how trust, curated experiences, and innovative marketing create loyalty and elevate the luxury customer journey in today’s competitive auto landscape.
A must-watch for dealers and industry professionals seeking insights into the art of luxury automotive retail.
#AutoLeadersSeries #HTMedia #BeyondTheShowroom #LuxuryAuto #MercedesBenz #CustomerExperience #MarketingStrategy #IndianAuto #GSTUpdates
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